AI Agent · On-premise · Air-gapped · Human-in-the-loop

AI Agent for SME — internal business assistant,
secure automation on private data

NAD designs and deploys AI Agent running on enterprise infrastructure to support document lookup, Q&A on internal data, edit content, automate processes and connect existing systems. Data, conversation history, access rights and agent configuration are all within the company's control.

✓ Internal deployment  ·  ✓ SSO connection & decentralization  ·  ✓ There is censorship and audit

RAG
Look up internal documents
SSO
Centralized access
API
0 VND core software
100%
Company-controlled data

Suitable for

AI Data Sovereignty

AI operates on private data, does not expose business knowledge

The entire AI Agent system is built on On-premise infrastructure and can operate in an Air-gapped model. Contextual training data, sensitive documents, user conversations, prompts, connection tools, and audit logs are saved in the internal system.

Data location

SME wants to use AI but has problems with data, security and integration

AI only creates value when it understands business data, complies with access rights, and can manipulate real processes.

📚

Knowledge is scattered in files and chat

Processes, contracts, quotes, human resource policies and technical documents are located in many places, causing personnel to waste time searching and easily use the wrong version.

🔒

Concerned about putting data on public AI

Customer data, finances, contracts, operating formulas and internal information need to be tightly controlled and are not suitable for sending via third-party platforms.

⚙️

AI is not yet integrated into the workflow

Many chatbots only respond in general terms, do not know user rights, cannot call internal APIs, and do not have an approval mechanism before performing important tasks.

Tool integration

Build agents according to business operations, data and access rights

The solution focuses on operational usefulness: document inquiries, process automation, system connectivity, security control and performance measurement.

🔎

Q&A on internal documents

Agents find information in files, wikis, processes, contracts, policies and decentralized knowledge data.

  • Semantic search
  • Cite sources
  • Synchronize knowledge according to schedule
  • Block unauthorized access
🤝

Assistant by department

Create your own agent for sales, customer service, HR, accounting, IT helpdesk or operations with your own set of tools and context.

  • Agent by business role
  • Prompt and private rules
  • Standardized response template
  • Decentralize permissions by SSO group
🔗

Internal system connection

Agents can call APIs, look up databases, create tickets, compile reports or activate workflows according to granted permissions.

  • Connect ERP, CRM, website, file server
  • Whitelist read/write tool
  • Controls the input parameter
  • Log full operations
🧑‍⚖️

Human-in-the-loop

Sensitive actions such as sending emails, creating orders, updating data, or exporting reports require human confirmation.

  • Approval before implementation
  • Separating view and action rights
  • Risk policy by task
  • Decision history and reviewer
🛡️

Guardrails and audits

Set limits on data, topics, tools, users, and actions to reduce the risk of incorrect answers or information leaks.

  • Controlling knowledge sources
  • Filter sensitive data
  • Audit conversation log and tool calls
  • Dashboard monitors quality
📊

Reporting and optimizing agents

Track popular questions, successful response rates, automated tasks, and user feedback.

  • Statistics of usage by department
  • Detect questions without data
  • Rate the quality of your answers
  • Knowledge improvement loop
Use cases AI Agent

Starting from a small problem, expanding into an internal operations assistant

SMEs do not need to implement full-scale AI from the beginning. Can start from a department or a group of high-value documents.

🎧

Customer support agent

Look up policies, orders, warranties, FAQs and interaction history to suggest quick responses to the customer service team.

🧾

Agent quotes and sales

Find product information, create draft quotes, synthesize customer needs and standardize consulting content.

🧰

Agent IT helpdesk

Instructions on how to handle common problems, create tickets, look up operating documents and remind the authorization process.

👥

Contact for consultation

Respond to HR policies, leave procedures, onboarding, training and internal forms in the correct version.

📈

Management reporting agent

Synthesize data from Data Lake, ERP or database to create draft reports and explain business fluctuations.

🏭

Agent operates and produces

Look up SOPs, checklists, error logs, maintenance instructions, and troubleshooting reminders by shift.

Compare with paid solutions

Internal AI Agent optimized for private data and operational control

Paid AI platforms are often quick to deploy, but SMEs need to weigh costs by user, data location, control, and deep integration.

CriteriaAI Agent On-premiseView features →System connection
Select use caseLocated in the company infrastructureDepends on supplier policyUsually saved outside the internal system
Usually limitedPilot and expansionCalculated by user, token or monthly packageCalculated by package/feature
Internal system integrationCustomization by API and processNeed connector or high packageInternal HR Agent
Basic decentralizationdeploy onceDepends on service packLimited by platform
Air-gappedCompare solutionsRare or very high cost||| is not normally supported Standardizing knowledge
Initial deployment timeNeed to survey and configureFast if using defaultFast but little customization
1 business agentHighestDepends on contract and data areaVendor dependent
Deployment process

From use cases to real agents running in businesses

NAD deploys in small rounds to control risk, measure effectiveness and gradually expand according to actual data.

1

Chọn use case

Identify the first agent's departments, tasks, data, risks, and success criteria.

2

Bind to internal IAM

Collect documents, decentralize, clean data, create knowledge sources and test access.

3

Packaged Chatbots

Connect SSO, APIs, workflows, guardrails, audit logs and monitoring dashboards.

4

Paid AI SaaS

Test run with small groups, measure quality, refine prompts/knowledge and then replicate to other departments.

Service package

Cost by use case, data and integration level

Start with a pilot to demonstrate value, then expand the agent by department and process.

Pilot
AI Agent Starter
From 45 million
Deployable

Suitable for testing a use case with clear data, few integrations, and a small user scope.

  • Core Features
  • 1-2 internal knowledge sources
  • Questions and answers about cited documents
  • Data Sovereignty
  • Does not include complex workflow
Pilot consulting
Scale
AI Agent Platform
Contact
according to system size

For businesses that need many agents, many data sources, complex workflows and long-term operations.

  • Multi-agent by department
  • Connect Data Lake and ERP
  • Air-gapped deployment
  • Monitoring, log, backup
  • Managed AI operations
Get a quote →

Want to start AI Agent
from a specific use case?

Schedule a free consultation for NAD to choose the appropriate use case, evaluate internal data and propose an AI Agent On-premise architecture for SMEs.

Response within 24 hours · Free survey · AI Agent pilot consultation